Shipping Information
| Free Local Delivery * | ||
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For the following suburbs: Fitzroy, Collingwood, North Fitzroy, Carlton, North Carlton, Clifton Hill & Princess Hill. |
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*Please note that this option is only available for the above suburbs; you will be contacted by our team prior to delivery, orders received before 1 PM Monday to Friday are usually processed and delivered the same day or by the next business day. For further enquiries: (03) 9995 4747 |
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| Free Local Pick-Up * | ||
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Street pick-up in front of 158 Gertrude St, Ftzroy VIC 3065 You will be contacted by our team via email and/or phone once your order is ready for pick-up* Our operating hours are 11 AM – 4 PM, Monday to Friday, orders placed before 1 PM are usually processed the same day. |
Pick Up Times: Monday to Friday between 4 – 6 PM | |
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Australia – Express Shipping is free for all orders above AUD 100. New Zealand – Express Shipping with DHL is free for orders over AUD 300 |
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| Standard Shipping | ||
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| Australia | Australia Post 4 – 6 business days | AUD 6 |
| New Zealand | Australia Post 7 – 10 business days | AUD 20 |
| Outside Australia | Australia Post 10 – 14 business days | AUD 25 |
| Express Shipping | ||
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| Australia | Australia Post 1 – 2 business days | AUD 10 |
| New Zealand | Australia Post 3 – 5 business days | AUD 30 |
| Outside Australia | DHL 2 – 5 business days | AUD 50 |
You may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information. Please note transit times above are provided by Australia Post and are not necessarily guaranteed. Please contact AUwebstore@baserange.net.au or call +61(0)3 9995 4747 (Monday to Friday, 11 AM – 4 PM) if we can assist with any of your shipping or order enquiries.